Return & Exchange Policy

Dahlia & Mae gladly accepts returns of unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online for a store credit (Dahlia & Mae E-Gift Card) within 10 days from the date your order shipped.  

Dahlia & Mae offers exchanges for the same item in a different size when we are notified of the request within 10 days from the date your order shipped.  

Items damaged or defective may be returned by contacting Customer Care within 3 DAYS of delivery.

Final sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:

  • Home Goods
  • Gifts
  • Lingerie 
  • Jewelry
  • Hair Accessories 
  • Hosiery
  • Sales Items

Please note: Orders CANNOT be changed, modified, discounts applied, or canceled after checkout.

Defective Items

  • If you have received a defective item, please email within 3 DAYS to inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email.
  • We are not responsible for damages to clothing caused by improper care or handling, or incorrect sizing.
  • Exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects, and the buyer will pay return shipping if a return to our warehouse is attempted.
Return or Exchange Process
  • Start your return/exchange process by emailing, your order number, the items you wish to return/exchange, and reason.
  • The cost for us to ship back an exchange is $6.00 for any number of items. 
  • Once we receive your return, we will refund the purchase amount to a Dahlia & Mae E-Gift Card sent to your order's email address, shipping/tax is non-refundable.
  • Please allow up to two weeks for your return to be processed.